This contact form should not be used to report outages.  Emails are monitored periodically during normal business hours only.  To report an outage call your local PVEC office.

New Tazewell Office

420 Straight Creek Road
New Tazewell, TN 37825

423-626-0711 (fax)

Jonesville Office

331 Church Street
Jonesville, VA 24263

423-626-0711 (fax)

Sneedville Office

340 Jail Street
Sneedville, TN 37869

423-626-0711 (fax)

Report Outages

Contact your local PVEC office or report on your PVEC App.


Customer Service:
(423) 626-5204
Monday – Friday
8 am – 5 pm

Automatic IVR Payment System:

(833) 735-2242

Technical Support:

(877) 511-0808

State Electrical Inspectors

Click here for information on State Electrical Inspectors.